Podium
Walland, TN Walland, TN Full-time Full-time Estimated:
$28.
1K - $35.
6K a year Estimated:
$28.
1K - $35.
6K a year 5 days ago 5 days ago 5 days ago The Podium is responsible for serving as a leader to the Guest Service Team while overseeing the daily operations.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
Other duties may be assigned.
Strong self-motivator and ability to motivate others Leads by example Builds Trust with Team Creates a fun, exciting, focused team Ability to organize and develop consistent operating procedures Review daily traces, Opera reports and determine guest needs Maintain a calm & courteous attitude to ensure guest satisfaction Ability to effectively communicate accurate information to guests and other team members Ensure that meeting rooms are set for group use Assist with cooking school & special event set up Maintain bikes, bike racks, and golf cart inventories Complete daily rounds to ensure a 5-star appearance Supervises Transportation as needed Must comply with all company policies and procedures.
Regular and consistent attendance is required o perform the essential functions of this position.
Must be able to work well with other Team Members, Managers, and interact with our guests.
SUPERVISORY RESPONSIBILITIES Leading and communicating with the Guest Service Team Adhering to Schedule for Guest Service Team Maintaining Uniform Standards & Etiquette Standards Daily Rounds of Property Maintains Golf Cart & Lexus cleanliness Manages arrival/departure with provided systems.
Inventory of Activity Supplies Open/receptive to others needs Develops Guest Service team with daily coaching and counseling Communicates well with the team and other departments Challenges Guest service team with upcoming events and changes EDUCATION and EXPERIENCE High school diploma or equivalent Hospitality experience preferred Must have a valid drivers license LANGUAGE SKILLS Must have excellent written and verbal communication skills Must be able to communicate effectively with guests, managers, and team members MATHEMATICAL SKILLS Basic knowledge and understanding of math REASONING ABILITY Must be able to remain calm under pressure Must be able to exercise judgment and make decisions based on job knowledge and awareness of company goals PHYSICAL DEMANDS The job entails excessive lifting of luggage and other guest requests such as trays and packages Must be able to lift up to 50 lbs.
Must be able to stand for long periods Must be able to operate a company vehicle or golf cart safely Must be able to work outdoors in all weather conditions WORK ENVIRONMENT Front desk guest reception area 4,200 acres of Blackberry Farm property Blackberry Farm provides a world-class hospitality experience for our guests.
Our attention to every detail, impeccable service, unique activity offerings, and outstanding cuisine have helped Blackberry Farm earn its pedigree as one of the most celebrated small luxury resorts in the world.
James Beard Award Winner- Outstanding Service James Beard Award Winner- Best Wine Program Travel & Leisure Magazine- #1 Resort in North America Andrew Harper- #1 Food and Wine Resort Travel & Leisure Magazine- #1 Service in North America 4,200 Acre Working Farm setting the standard for Farm to Table Cuisine Blackberry Farm is an Equal Opportunity Employer.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
$28.
1K - $35.
6K a year Estimated:
$28.
1K - $35.
6K a year 5 days ago 5 days ago 5 days ago The Podium is responsible for serving as a leader to the Guest Service Team while overseeing the daily operations.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
Other duties may be assigned.
Strong self-motivator and ability to motivate others Leads by example Builds Trust with Team Creates a fun, exciting, focused team Ability to organize and develop consistent operating procedures Review daily traces, Opera reports and determine guest needs Maintain a calm & courteous attitude to ensure guest satisfaction Ability to effectively communicate accurate information to guests and other team members Ensure that meeting rooms are set for group use Assist with cooking school & special event set up Maintain bikes, bike racks, and golf cart inventories Complete daily rounds to ensure a 5-star appearance Supervises Transportation as needed Must comply with all company policies and procedures.
Regular and consistent attendance is required o perform the essential functions of this position.
Must be able to work well with other Team Members, Managers, and interact with our guests.
SUPERVISORY RESPONSIBILITIES Leading and communicating with the Guest Service Team Adhering to Schedule for Guest Service Team Maintaining Uniform Standards & Etiquette Standards Daily Rounds of Property Maintains Golf Cart & Lexus cleanliness Manages arrival/departure with provided systems.
Inventory of Activity Supplies Open/receptive to others needs Develops Guest Service team with daily coaching and counseling Communicates well with the team and other departments Challenges Guest service team with upcoming events and changes EDUCATION and EXPERIENCE High school diploma or equivalent Hospitality experience preferred Must have a valid drivers license LANGUAGE SKILLS Must have excellent written and verbal communication skills Must be able to communicate effectively with guests, managers, and team members MATHEMATICAL SKILLS Basic knowledge and understanding of math REASONING ABILITY Must be able to remain calm under pressure Must be able to exercise judgment and make decisions based on job knowledge and awareness of company goals PHYSICAL DEMANDS The job entails excessive lifting of luggage and other guest requests such as trays and packages Must be able to lift up to 50 lbs.
Must be able to stand for long periods Must be able to operate a company vehicle or golf cart safely Must be able to work outdoors in all weather conditions WORK ENVIRONMENT Front desk guest reception area 4,200 acres of Blackberry Farm property Blackberry Farm provides a world-class hospitality experience for our guests.
Our attention to every detail, impeccable service, unique activity offerings, and outstanding cuisine have helped Blackberry Farm earn its pedigree as one of the most celebrated small luxury resorts in the world.
James Beard Award Winner- Outstanding Service James Beard Award Winner- Best Wine Program Travel & Leisure Magazine- #1 Resort in North America Andrew Harper- #1 Food and Wine Resort Travel & Leisure Magazine- #1 Service in North America 4,200 Acre Working Farm setting the standard for Farm to Table Cuisine Blackberry Farm is an Equal Opportunity Employer.
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Estimated Salary: $20 to $28 per hour based on qualifications.
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